RETURNS & EXCHANGES CONDITIONS
If you wish to return an unused item, you may do so within 14 days of recipt of delivery, at your own expense.
Please note, we do not accept exchanges, only refunds.
It is mandatory to complete and include a completed returns form, found by clicking this link.
Please send your return to:
LE COLONEL MOUTARDE / Service Retours
166, Rue Allard Dugauquier
PLEASE NOTE: Do not forget to indicate your NAME + ORDER NUMBER!
WE ARE NOT ABLE TO ISSUE REFUNDS WITHOUT THE ORDER NUMBER
We will refund the products within 5 working days upon receipt of your return.
The return value will be the same as the price that you paid for your item, minus delivery charges.
Items returned must be in the same condition as when they were received and in their original packaging.
We reserve the right to refuse refunds for items returned if they are damaged, worn or modified.