DELIVERY IN FRANCE AND INTERNATIONAL DELIVERY:
Orders are usually dispatched within 24 / 48H after receipt of your payment.
Standard delivery is free in France for purchases over 45€.
Free international delivery is available for purchases over £100 / $100.
Allow 5 working days for "BESPOKE" products to be sewn.
France: Express delivery is possible for any order placed before 10am with Chronopost/DPD to a collection point or to your home.
Shipping costs include packing, handling and postage. We advise you to group your purchases into one order. We are unfortunately not able group two orders completed separately and you will be required to pay shipping costs for each parcel. Your package is shipped at your own risk, special care is taken with packages containing fragile products.
TRACKING YOUR ORDER:
You can track the progress of your delivery via the link provided in the shipping confirmation email.
All orders are billed at point of purchase excluding customs fees. If your order is subject to import or customs taxes, these will be billed when the package reaches the country of destination. These costs are the responsibility of the recipient.
Unfortunately, we have no control over these fees and we are not able to predict the amount because customs policies and import taxes vary greatly from country to country. We advise you to contact the nearest customs service to know more before placing an order.
You are also responsible for providing the information requested by customs so that the goods can enter the country.
Le Colonel Moutarde is not responsible for the confiscation of merchandise by customs authorities or any respective import taxes. Le Colonel Moutarde will not be responsible for any delays caused by the customs process.